Shipping Policy
Brand Name: Shoelax
At Shoelax, we aim to deliver your orders quickly and safely. Please read our shipping policy below.
1. Shipping Locations
2. Order Processing Time
3. Delivery Time
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Estimated delivery time is 3–5 working days
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Delivery times may vary depending on location, courier service, or unforeseen circumstances
4. Shipping Charges
5. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) across Pakistan
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Please keep the exact amount ready at the time of delivery
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Refusal to accept COD orders without valid reason may result in order restrictions
6. Order Confirmation
7. Incorrect Address or Failed Delivery
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Please ensure your shipping address and contact number are correct
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Shoelax is not responsible for delays or failed delivery due to incorrect information
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Re-delivery charges may apply in such cases
8. Damaged or Missing Packages
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If your order arrives damaged or incomplete, contact us within 48 hours of delivery
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Provide clear photos or video evidence for quick resolution
9. Courier Partners
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Orders are shipped through reliable courier services across Pakistan
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Once dispatched, tracking details may be shared (if available